{"id":4415,"date":"2025-12-04T13:29:52","date_gmt":"2025-12-04T05:29:52","guid":{"rendered":"https:\/\/islandbritt.com\/?page_id=4415"},"modified":"2025-12-04T13:34:52","modified_gmt":"2025-12-04T05:34:52","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/islandbritt.com\/zh\/return-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p class=\"\">Our refund and returns policy lasts 7 days following delivery. If 7 days have passed since receiving your item, we can no longer offer you a full refund.<\/p>\n\n\n\n<p class=\"\">To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging. <\/p>\n\n\n\n<p class=\"\">We only accept returns for defective items. We are not responsible for damages incurred during shipping.<\/p>\n\n\n\n<p class=\"\">Several types of goods are exempt from being returned, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"\">Gift cards<\/li>\n\n\n\n<li class=\"\">Service items<\/li>\n\n\n\n<li class=\"\">Intimate and personal care items<\/li>\n<\/ul>\n\n\n\n<p class=\"\">To complete your return, we require a proof of purchase such as order number, as well as photos of the defective product.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p class=\"\">Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p class=\"\">If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Late or missing refunds<\/h3>\n\n\n\n<p class=\"\">If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n<p class=\"\">Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n<p class=\"\">Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p class=\"\">If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Sale items<\/h3>\n\n\n\n<p class=\"\">Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping returns<\/h2>\n\n\n\n<p class=\"\">To return your product, you should mail your product to: 3F, No. 7, Aly 156, Ln 369, Yuantong Rd, Zhonghe Dist, New Taipei City, Taiwan 235<\/p>\n\n\n\n<p class=\"\">You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. <\/p>\n\n\n\n<p class=\"\">Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n<p class=\"\">If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We are not able to guarantee that we will receive your returned item.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n\n\n\n<p class=\"\">Contact us at cosmicbritt@gmail.com for questions related to refunds and returns.<\/p>","protected":false},"excerpt":{"rendered":"<p>Overview Our refund and returns policy lasts 7 days following delivery. If 7 days have passed since receiving your item, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4415","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy - Island Britt<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/islandbritt.com\/zh\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"zh_TW\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Island Britt\" \/>\n<meta property=\"og:description\" content=\"Overview Our refund and returns policy lasts 7 days following delivery. 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